Privacy Policy

a) Information you provide directly

• Account information: such as your username, email address, and profile details, including information received when you connect your Discord account for authentication.
• Business data: information you input into the Service, including orders, inventory records, pre-orders, sales, income, expenses, and related business records ("Your Data").
• Billing information: if you subscribe to a paid plan, payment details are collected and processed by our third-party payment processor. We do not store full payment card numbers on our own servers.
• Support communications: information you provide when you contact us, such as via contact@fyinora.com.

b) Information collected automatically

• Usage data: such as pages visited, features used, actions taken within the Service, and timestamps.
• Device and log data: including IP address, browser type, operating system, and access times.
• Cookies and similar technologies: used to keep you signed in, remember preferences, and understand how the Service is used.

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Create and manage your account, including authentication via Discord;
• Process subscription payments and manage billing;
• Enable core features such as order tracking, inventory management, and financial record-keeping;
• Respond to support requests and communicate with you about your account;
• Monitor, detect, and prevent fraud, abuse, unauthorized access, and violations of our Terms and Conditions;
• Improve, maintain, and develop new features for the Service;
• Comply with legal obligations.

We do not sell Your Data or personal information to third parties.

We may share information in the following circumstances:

• Service providers: with trusted third parties who help us operate the Service, such as hosting providers, payment processors, and authentication providers (e.g., Discord). These providers are only given access to the information necessary to perform their function.
• Legal requirements: if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Fyinora, our users, or the public.
• Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy or a policy at least as protective.

We maintain data isolation between user accounts. Your business data is not visible to or shared with other users of the Service.

• We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
• No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
• You are responsible for keeping your account credentials confidential and for maintaining the security of any connected third-party accounts (e.g., Discord).

We retain your account information and Your Data for as long as your account remains active, or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal data within a reasonable period, except where we are required to retain certain information to comply with legal, accounting, or regulatory obligations, resolve disputes, or enforce our agreements.

Depending on your location, you may have rights regarding your personal data, including the right to:

• Access the personal data we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data, subject to legal or contractual retention requirements;
• Withdraw consent where processing is based on consent;
• Object to or restrict certain processing of your data.

To exercise any of these rights, please contact us at contact@fyinora.com. We may need to verify your identity before fulfilling certain requests.

You may also manage certain preferences (such as email notifications) directly within your account settings.

We use cookies and similar technologies to keep you logged in, remember settings, and understand usage patterns. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Service.

The Service integrates with third-party services such as Discord (for authentication) and payment processors (for billing). These third parties have their own privacy policies governing the information they collect, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

The Service is not directed to individuals under the age required by applicable law to consent to data processing on their own behalf, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.

Your information may be stored and processed in countries other than your own, including Malaysia, where our servers or service providers may be located. By using the Service, you consent to the transfer of your information to these locations, which may have data protection laws different from those in your country.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last Updated" date at the top of this page, and where changes are material, we will make reasonable efforts to notify you.

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: